What is your shipping policy?
We offer shipping across India with reliable courier partners. Orders are usually processed within 24–48 business hours and delivered within 3–7 working days, depending on your location. Shipping timelines may vary during peak seasons or promotional periods.
What is your return and refund policy?
We accept returns only in case of damaged, defective, or incorrect products. Customers must raise a return request within 48 hours of delivery along with clear images or videos. Once approved, refunds will be processed to the original payment method within 5–7 working days.Unboxing video is compulsory while claiming any disputes.
What materials are used in your products?
Our products are crafted using high-quality materials such as silk, cotton, georgette, chiffon, organza, linen, velvet, and blended fabrics. Each product page clearly mentions fabric details to help customers make an informed choice.
What payment methods do you accept?
We accept all major payment methods including credit cards, debit cards, UPI, net banking, and popular digital wallets for a secure and seamless checkout experience.
What are the delivery methods available?
We deliver orders through trusted courier partners to ensure safe and timely delivery. Standard delivery is available for all orders, and express delivery options may be offered in select locations.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available on selected products and serviceable pin codes. COD availability will be displayed at checkout based on your delivery location.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email. You can use this link to track your shipment status in real time until delivery.